Shall I create a communication course for you?

If we consider communication a result producing activity, which it is, then we need to look at communication as we look at anything where we measure productivity: producing a result with some degree of reliability.

  • Just like in productivity, your results depend, largely, on your attitude. Your attitude towards the task, and your attitude towards yourself.
  • Just like in productivity, the order in which you do the tasks influences your results, and therefore your productivity. What you do first and what you do second…
  • Just like in productivity, something is considered more important than something else… and you’ll either honor that or not… and your results will show that, or the lack of that honor.
  • Just like in productivity, your skill level, your ability to see the big picture, your ability to use carrot and stick effectively, you’ll have compliance or non-compliance… you’ll communicate or you won’t…
  • As in productivity, some strategies, some approaches, some skills cause more productivity… same in communication.
  • The 80/20 rule applies to communication as well as it applies to productivity: most of what we say is part of the unproductive 80%, and often prevent us from saying the 20%, that has, at least a chance to produce the results…
  • And when we evaluate our performance, more often than not, in my experience, what we blame is not the 20% missing, but the present and ineffective 80%.

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